During 2023 energy sales volume registered a 3.0% increase (from 22,826 GWh sold during the year ended December 31st, 2022 to 23,538 GWh sold in the year ended December 31st, 2023). The increase in volume is mainly due to the higher residential demand. In turn, the average consumption per user remained stable while the number of customers grew by 1.0%.

Pursuant to our concession, we are required to meet specified quality standards for the technical quality of the product delivered (electricity) and the technical quality of the service provided. Regarding the quality of the service, we must comply with the standards referred to the duration and frequency of the interruptions that may occur during the provision of the service.

SAIFI refers to the frequency of interruptions. It measures the amount of times a clients service is interrupted per year.

Pursuant to our concession, we are required to meet specified quality standards for the technical quality of the product delivered (electricity) and the technical quality of the service provided. Regarding the quality of the service, we must comply with the standards referred to the duration and frequency of the interruptions that may occur during the provision of the service.

SAIDI refers to the duration of interruptions. It measures the amount of hours a clients service is interrupted per year.